Knightly Tours Information

Knightly Tours has been customizing vacations to Alaska since 1969. Your vacation is custom planned to your specific requests. You will be traveling independently and not be with an assigned “group” of people. This gives you the maximum amount of freedom to dine when you wish, take optional tours on your schedule and enjoy Alaska at your pace.

Some of our vacations are Escorted Tours, which will have you traveling with a group of guests on the exact same itinerary. This group will be lead by an Escort who will be responsible for all of your arrangements. Unless outlined in your itinerary, no meals are included.

Whether you are traveling independently or are on an Escorted tour, your travel documents will consist of a detailed itinerary, and some vouchers. Services that do not require a voucher are outlined in your itinerary.

Your detailed itinerary includes names, addresses and phone numbers of accommodations and services you will be using during your vacation. For self-drive tours we have included general driving instructions. Always use personal baggage tags to help identify your luggage in case it is misdirected while traveling.

Knightly Tours deals with many different companies. Should you have a question regarding a particular portion of your trip, please refer to your itinerary, and contact the office of the appropriate supplier. Always identify yourself as a Knightly Tours passenger.

Should any difficulties arise that cannot be solved by dealing directly with the company supplying the service, contact KNIGHTLY TOURS at (800) 426-2123 – during business hours stay on the line for an available representative, and after business hours dial extension 230 to be connected to the manager on duty 24 hours a day.

It is very important to reconfirm all services as noted on your itinerary. There may be a last-minute change of time, pick-up point, etc., after your travel documents are received. Occasionally a flight time can change, which in turn can affect a transfer time to the airport. If a pick-up location other than your overnight accommodation is assigned, you must provide your own transportation to that location. Please reconfirm flight departures with each airline at least 12 hours in advance. Be sure to carry photo ID as all airlines are requiring identification upon check-in. All rail seat assignments are made at check-in time.

Knightly Tours recommends that you leave a copy of your itinerary with family before you go. The itinerary will contain contact information for the various hotels/lodges you will be staying at. If contact with a cruise passenger is necessary it can be done through ship to shore calling.

If you are cruising all large cruise ships now have satellite phone systems and email. This information for your specific cruise line is included in your documents. If there is an emergency your family can contact Knightly Tours at 800-426-2123 and one of our agents will help getting family in contact with you.

Refunds will not be given on vouchers that are unused voluntarily or as a result of illness or injury. If a service was cancelled by the operator, request a refund through Knightly Tours. All refund requests must be made in writing, through the booking agent when applicable, within 60 days of completion of your Knightly Tours trip. Remember to save receipts for insurance claims if you have purchased travel insurance.